Product Safety

Product safety and quality are at the heart of everything we do.  


We are proud that families and children choose our brands and products again and again. As a company, we strive to provide families with innovative, creative, and engaging products they can trust. Safety and quality in our products are our top priorities. Providing parents and caregivers with the information they need to help keep their children safe and healthy in our products is critical.


We design, develop and test all products to ensure compliance to all applicable regulatory and mandatory standards in the countries where our toys are sold, along with internal safety standards that often go above and beyond regulations. Together, these standards cover many product attributes: physical, mechanical, electrical, compound and chemical, labeling and more.


Our products are sold around the world, so internal and external safety experts, including researchers, designers, engineers, physicians, and educators, ensure that our products meet or exceed the highest safety standards around the world where our toys are sold. We look at every detail, considering the materials we use, how the product may be used (and misused), how the pieces fit, how the parts move, how the electronics function and more. Our Medical and Scientific Safety Council, comprised of leaders in their fields, gives us insights into parent's challenges, latest trends in child health and development issues, and advises us on safety and quality.


We operate eight accredited state-of-the-art laboratories around the world to evaluate our toys for safety, quality and durability. At these sites, our products go through rigorous testing to prove they can endure even the roughest play.


We require all licensees, suppliers, vendors, and anyone who does business with Mattel and our family of brands, to uphold the highest standards of safety and compliance. In fact, we regularly use our own internal data to generate and apply safety requirements well ahead of regulatory standards being set.

Beyond Compliance
Our internal product safety procedures are designed to meet or exceed regulations and laws enforced by the U.S. Consumer Product Safety Commission (CPSC) and its regulatory counterparts around the world where our toys are sold. In the United States, various state governments also require children’s product companies to report the use of certain chemicals. We file reports when necessary to fulfill these state laws, and we don’t stop there. We’ve chosen to phase out the chemicals that we’re required to report.


Accessible vs. Inaccessible
Accessible parts are those a child can touch when a product is assembled. Since protecting a child is of the utmost importance to us, we hold these parts to a higher standard with stricter requirements. We put our toys through a series of durability and reliability tests to make sure the inaccessible parts will stay inaccessible during play.


Selecting Materials
Material selection is the first step in ensuring product safety and quality. Our Product Safety and Quality team conducts a comprehensive chemical safety assessment and reviews Bills of Substances for all new materials to be confident that our materials do not contain any restricted substances or violate chemical regulations in the countries in which our toys are sold. Mattel has placed more than 3,000 substances on our restricted substances list. 

Things You'll Want to Know

We don’t like BPA, either. 
Because polycarbonate contains BPA, we set a standard that polycarbonate cannot be used in any product that is intended to be mouthed or touch food.

We don’t add flame retardants except when required by law. 
We do not add chemical flame retardants to our products except in certain limited circumstances. For example, some electronic components and some products destined for specific markets (outside of North America) have flame retardants added in order to meet regulatory requirements. There are more than two dozen flame retardants that we have committed not to use in any of our products.

We clearly label products that contain exposed latex. 
We clearly label the packages of select Fisher-Price products that contain exposed latex, in case latex allergies are an issue for consumers or their babies. (We don’t label packages for products that have enclosed latex parts, such as that found in elastic cords, since enclosed latex has not been shown to cause allergic reactions.)

We take lead seriously. 
We are fully compliant with all applicable standards in the countries in which our toys are sold related to lead. We use world-class equipment to test for it in the raw materials coming into our manufacturing process and again in our final products prior to shipping.  

We meet or go beyond REACH requirements. 
We regularly sample our materials and test for the presence of polycyclic-aromatic hydrocarbons (PAHs) to ensure we fulfill the ban placed on certain PAHs by the REACH regulation in Europe. But while REACH allows manufacturers to use substances of very high concern (SVHC), we don’t use them. We monitor the list of SVHCs and reviews all material ingredients to ensure that no articles in our products contains more than 0.1% of any SVHC.



Learn more about the processes Mattel has created to live out our commitment to product safety:

Material Selection

Designing, Manufacturing and Testing for Safety

Medical and Scientific Safety Council