Product Safety

Product safety and quality is at the heart of everything we do. Internal and external safety experts, who range from researchers to designers to engineers, ensure that our products do not just meet, but exceed, the highest safety standards worldwide.


Together, we look at the details and the big picture, considering, for example, the materials we use, how the product may be used (and abused), how the pieces fit, how the parts move, how the electronics function and more.

 

We operate eight accredited state-of-the-art laboratories around the world to evaluate our toys for safety, quality and durability. At these sites, our products go through rigorous testing to prove they can endure even the roughest play.
 

We require all licensees, suppliers, vendors, and anyone who does business with Mattel and our family of brands, to uphold the highest standards of safety and compliance. In fact, we regularly use our own internal data to generate and apply safety requirements well ahead of regulatory standards being set.

Beyond Compliance
Our internal product safety procedures are designed to meet or exceed regulations and laws enforced by the U.S. Consumer Product Safety Commission (CPSC) and its regulatory counterparts around the world where our toys are sold. In the United States, various state governments also require children’s product companies to report the use of certain chemicals. We file reports when necessary to fulfill these state laws, and we don’t stop there. We’ve chosen to phase out the chemicals that we’re required to report.

 

Accessible vs. Inaccessible
Accessible parts are those a child can touch when a product is assembled. Since protecting a child is of the utmost importance to us, we hold these parts to a higher standard with stricter requirements. We put our toys through a series of durability and reliability tests to make sure the inaccessible parts will stay inaccessible during play.

 

Selecting Materials
Material selection is the first step in ensuring product safety and quality. Our Product Safety and Quality team conducts a comprehensive chemical safety assessment and reviews Bills of Substances for all new materials to be confident that our materials do not contain any restricted substances or violate chemical regulations in the countries in which our toys are sold. You can read more detail here.

Things You'll Want to Know


We don’t like BPA, either. 
Because polycarbonate contains BPA, we set a standard that polycarbonate cannot be used in any product that is intended to be mouthed or touch food.
 

We don’t add flame retardants except when required by law. 
We do not add chemical flame retardants to our products except in certain limited circumstances. For example, some electronic components and some products destined for specific markets (outside of North America) have flame retardants added in order to meet regulatory requirements. There are more than two dozen flame retardants that we have committed not to use in any of our products.

We clearly label products that contain exposed latex. 
We clearly label the packages of select Fisher-Price products that contain exposed latex, in case latex allergies are an issue for consumers or their babies. (We don’t label packages for products that have enclosed latex parts, such as that found in elastic cords, since enclosed latex has not been shown to cause allergic reactions.)

We take lead seriously. 
We are fully compliant with all applicable standards in the countries in which our toys are sold related to lead. We use world-class equipment to test for it in the raw materials coming into our manufacturing process and again in our final products prior to shipping.  

We meet or go beyond REACH requirements. 
We regularly sample our materials and test for the presence of polycyclic-aromatic hydrocarbons (PAHs) to ensure we fulfill the ban placed on certain PAHs by the REACH regulation in Europe. But while REACH allows manufacturers to use substances of very high concern (SVHC), we don’t use them. We monitor the list of SVHCs and reviews all material ingredients to ensure that no articles in our products contains more than 0.1% of any SVHC.