Setting the Standard

The International Council of Toy Industries (ICTI) is a worldwide toy industry association, and its membership includes national toy associations from 20 countries. ICTI established the ICTI Ethical Toy Program (IETP) in 2004 as an industry-wide initiative to promote safe and just working conditions. Mattel is a member of the IETP and supports its mission to build better lives for workers through the ethical production of toys.


The IETP now exists as a separate, independent, not-for-profit organization dedicated to improving ethical standards at toy factories around the world. Its services include far-reaching and specialized audits, a robust ethical certification scheme, capability building, and training programs and education, as well as peer-to-peer learning. The program also provides a free, confidential worker helpline for factory workers to report grievances directly to the IETP, which escalates issues as appropriate for further investigation. In addition to offices in Asia, Europe, and North America, the IETP works with a global network of four independent audit firms to implement its certification program and other industry partners on worker health, safety, and well-being. 

We will also accept other social compliance audit programs, including the following:

  • Responsible Business Alliance (formerly EICC)
  • Business Social Compliance Initiative (Amfori BSCI)
  • Sedex Members Ethical Trade Audit (SMETA)
  • Social Accountability International (SA8000)
  • Worldwide Responsible Accredited Production (WRAP)
  • Better Work Program

We require finished goods manufacturers and certain other suppliers to be part of the IETP or provide equivalent social audit data.


In cases of noncompliance, if satisfactory corrective actions are not implemented by the supplier within a specified time frame, Mattel may cease or restrict new business, prohibit the supplier from using any noncompliant subcontractor, or, if all other efforts have failed, terminate its relationship with the noncompliant supplier.


Mattel views termination as a last resort because it prefers to first work with its suppliers to identify and remedy the root cause of noncompliance to improve the workplace environment. Third-party manufacturing facilities and Mattel-owned and/or -operated facilities with critical findings are re-audited to evaluate whether the issues have been properly corrected.