Contact Us

  • Customer Service

    Visit our Customer Service site for appropriate contact information.
    Go Now

  • Career Contact

    Come play at the highest level with a world-class, diverse team. Access our current opportunities or view our online resume submission.
    Apply Now
  • Mattel, Inc.

    333 Continental Boulevard
    El Segundo, CA  90245 USA
    Telephone:  310-252-2000

  • Fisher-Price Brands

    636 Girard Avenue
    East Aurora, NY  14052 USA
    Telephone:  716-687-3000
    Fax:  716-687-3636

  • American Girl Brands

    8400 Fairway Place
    Middleton, WI  53562 USA
    Telephone:  608-836-4848
    Fax:  608-836-1999

  • Mattel Europa, B.V.

    Gondel 1
    1186 MJ Amstelveen
    The Netherlands
    Telephone:  608-836-4848
    Fax:  608-836-1999

Media Contacts

If you are a member of the news media, please contact the appropriate media relations department as follows:

 

Mattel Corporate and Brand Media Inquiries 

Telephone: +1-310-252-NEWS (6397)

Email: press@mattel.com

 

Europe, Middle East and Africa Media Inquiries

Email: presseurope@mattel.com

 

 

Investor Relations

For Investor Relations inquiries, please email us at:  investor.relations@mattel.com.

 

 

Legal

For litigation, regulatory, contract, and other legal notices to Mattel, Inc. and its subsidiaries, please email us at:  Legal.Notices@Mattel.com. 

Retail Referrals

For information on how to become a Mattel retail partner in the U.S. please Click Here.

 

For inquiries from Canada, please email: NAMISCS@mattel.com.

 

All other inquiries outside the U.S./Canada, please Click Here for contact information in your region. 

 

 

Social Impact

For corporate social impact related inquiries, please email us at:  CSI@mattel.com.

 

 

Human Resources

For employee questions regarding retirement, pensions or W-2s, please email us at:  TalentAcquisition@Mattel.com.

 

 

Foundation Contacts

Mattel Children's Foundation

For Mattel Children’s Foundation related inquiries, please email us at: foundation@mattel.com.

 

Applying for Toy Donations

Qualified 501(c)(3) organizations can register to be eligible for toys and other product donations on Good360's home page. For more information, please contact Good360 at +1-703-836-2121.

Reports & Proxies

For copies of Mattel's current Annual Report, 10-K, and Proxy, please click here to fill out our request for printed materials form.

For copies of Mattel's past Annual Report(s), 10-K, and Proxy, please contact:

Mattel, Inc.
Secretary of the Company
333 Continental Blvd.
Mail Stop: M1-1516
El Segundo, California 90245

Recall & Safety

There’s nothing more important to us than ensuring that every toy we make is safe. Every day, we design and engineer thousands of toys and other children’s products, and each model is evaluated to make sure it meets our rigorous standards. Our internal procedures are designed to exceed regulations and laws enforced by the U.S. Consumer Product Safety Commission (CPSC) and their regulatory counterparts.

Learn More

Trademark & Copyright

To request permission to use Mattel, Fisher-Price, American Girl, or Radica trademarks and copyrighted materials for commercial or non-commercial purposes, please download the applicable form below, fill in the requested information, and submit the form as directed. Please allow a minimum of 6-8 weeks for an initial response.

Notice / Warning

Except as permitted under Section 107 or 108 of the United States Copyright Act, copyrighted works, including Mattel products and the materials which appear on this website may not be used, reproduced or distributed for any purpose without permission. Copyright infringement, whether or not for monetary gain is illegal and is punishable by fines and/or imprisonment.

Non-Commercial Permission

Any personal use of Mattel property that is not intended for monetary gain.

Mattel Non-Commercial Permission Form
Commercial Permission

Any public or non-personal use of Mattel property, whether or not such use is for monetary gain.

Mattel Commercial Permission Form