Contact Us

  • Customer Service

    Visit our Customer Service site for appropriate contact information.
  • Career Contact

    Come play at the highest level with a world-class, diverse team. Access our current opportunities or view our online resume submission.
  • Mattel, Inc.

    333 Continental Boulevard
    El Segundo, CA 90245
    T:  310-252-2000

  • Fisher-Price Brands

    636 Girard Avenue
    East Aurora, NY 14052
    T:  716-687-3000
    F:  716- 687-3636

  • American Girl Brands

    8400 Fairway Place
    Middleton, WI 53562
    T:  608-836-4848
    F:  608-836-1999

  • Mattel Europa, B.V.

    Gondel 1
    1186 MJ Amstelveen
    The Netherlands
    T:  608-836-4848
    F:  608-836-1999

Media Contacts

If you are a member of the news media, please contact the appropriate media relations department as follows:

 

Mattel Corporate and Brand Media Inquiries 

+1-310-252-NEWS (6397)

press@mattel.com

 

EMEA Media Inquiries

presseurope@mattel.com  

 

 

Investor Relations

David Zbojniewicz
Investor Relations

 

investor.relations@mattel.com

 

Mattel, Inc.
333 Continental Blvd.
Mail Stop: TWR 14-3
El Segundo, CA 90245-5012
+1-310-252-2703

 

 

Corporate Social Impact

For corporate social impact related inquiries, please email us at: CSI@media.com.

 

 

Corporate Human Resources

For employee questions regarding retirement, pensions or W-2s, please email us at: TalentAcquisition@Mattel.com.

 

 

Legal Issues

For litigation, regulatory, contract, and other legal notices to Mattel, Inc. and its subsidiaries, please email us at Legal.Notices@Mattel.com. For all other matters, including customer service, please see the resources above and below.

Foundation Contacts

  • Mattel Children's Foundation

    333 Continental Blvd.
    Mail Stop: M1-0807
    El Segundo, CA 90245-5012
    +1-310-252-6552
    foundation@mattel.com

    Applying for Toy Donations

    Qualified 501(c)(3) organizations can register to be eligible for toys and other product donations on Good360's home page.

    Join Good360 nonprofit network.

    For more information, please contact Good360 at
    +1-703-836-2121.

  • Reports and Proxies

    For copies of Mattel's current Annual Report, 10-K, and Proxy, please click here to fill out our request for printed materials form. 

    For copies of Mattel's past Annual Report(s), 10-K, and Proxy, please contact:

    Mattel, Inc.
    Secretary of the Company
    333 Continental Blvd.
    Mail Stop: M1-1516
    El Segundo, California 90245

Recall & Safety

There’s nothing more important to us than ensuring that every toy we make is safe. Every day, we design and engineer thousands of toys and other children’s products, and each model is evaluated to make sure it meets our rigorous standards. Our internal procedures are designed to exceed regulations and laws enforced by the U.S. Consumer Product Safety Commission (CPSC) and their regulatory counterparts.

Trademark & Copyright

To request permission to use Mattel, Fisher-Price, American Girl, or Radica trademarks and copyrighted materials for commercial or non-commercial purposes, please click on the applicable link below, fill in the requested information, and submit the form as directed. Please allow a minimum of 6-8 weeks for an initial response.

Notice / Warning

Except as permitted under Section 107 or 108 of the United States Copyright Act, copyrighted works, including Mattel products and the materials which appear on this website may not be used, reproduced or distributed for any purpose without permission. Copyright infringement, whether or not for monetary gain is illegal and is punishable by fines and/or imprisonment.

Non-Commercial Permission

Any personal use of Mattel property that is not intended for monetary gain.

Commercial Permission

Any public or non-personal use of Mattel property, whether or not such use is for monetary gain.